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Barber Cape
Your most frequently asked questions
What are your delivery times?
Our delivery times vary depending on your location. Generally, we aim to deliver your orders within 1-3 business days. Please note that delays may occur due to circumstances beyond our control, but we are always working to ensure prompt and reliable delivery to our customers.
What is your return and refund policy?
Our goal is to ensure your complete satisfaction with your purchases. If you are unhappy with your order for any reason, we offer a flexible returns and refunds policy. You may return unused and undamaged items within 15 days of receipt for a full refund or exchange. For further details on the returns and refunds process, please visit our dedicated returns page or contact our customer service team, who will be happy to assist you.
How can I clean my cape to extend its life?
The cape is machine washable, be sure to wash it in lukewarm water. Use a gentle cycle to avoid any damage to the cape materials. It is recommended to fasten all buttons to prevent them from catching on other clothing or the cape itself during washing. Additionally, avoid using bleach or fabric softener, as this may damage the fibers of the cape. After washing, use a tumble dryer on low heat. Make sure it is completely dry before storing it or using it again.
Are you present on social networks?
Yes, we are active on social networks! You can follow us on Tiktok and Instagra to stay informed about the latest trends, special promotions and news from our salon.
Where is your living room located? and what are the hours?
Our salon is located at 69 rue du chemin vert, Paris, 75011. We are easily accessible and located in a convenient area, open Tuesday to Saturday from 10 a.m. to 8 p.m.